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USER AGREEMENT
of the website www.belement.net
January 1, 2026
1. General Provisions
1.1. The website www.belement.net (hereinafter — the "Website") is operated by Individual Entrepreneur Bobrov Vladyslav Andriiovych, Taxpayer Registration Number (RNOKPP) 3257103796 (hereinafter — the "Operator").
1.2. This Agreement sets out the terms of use of the Website and is binding on all Users.
1.3. This Agreement is deemed concluded at the moment of any interaction of the User with the Website. Such interaction constitutes full and unconditional acceptance of all terms of the Agreement and its annexes.
1.4. If the User does not agree with the terms of the Agreement, the User must stop using the Website.
1.5. The Operator is the seller of the goods presented on the Website. Goods transferred to the Operator by third parties on a commission basis are sold by the Operator in its own name.
1.6. The Operator sells its own goods on the Website, as well as goods transferred to it for sale by third parties on a commission basis. The Operator is, in all cases, the party to the sale agreement with the Buyer.
1.7. User requests to the Operator are submitted to hello@belement.net. The Operator's messages are sent to the e-mail address or phone number provided by the User, including via messengers at those numbers, and are deemed received on the next business day after they are sent.
2. Definitions
2.1. Operator — Individual Entrepreneur Bobrov Vladyslav Andriiovych, who operates the Website and is the seller of the goods presented on it.
2.2. User — a Visitor or Buyer who interacts with the Website.
2.3. Visitor — any person who has access to the Website.
2.4. Buyer — a person who orders or purchases goods via the Website.
2.5. Content — information placed by a User on the Website, including reviews, comments, requests, and materials provided by the User.
2.6. Personal Account — a User's account on the Website.
2.7. Product Page — a page of the Website offering a product for sale.
3. Documents Forming an Integral Part of the Agreement
3.1. The following documents form an integral part of this Agreement:
Privacy Policy;
Public Offer for the Sale of Goods and Custom-Made Production;
Review Publication Rules;
Content Rights Protection Procedure.
3.2. The version of each document published on the Website is the one in effect.
4. Registration and Account
4.1. The User must provide accurate, true and complete information about themselves and keep it up to date.
4.2. If inaccurate or incomplete information is provided, the Operator has the right to suspend or cancel the registration.
4.3. The User has no right to share the login and password for the Personal Account with third parties. The User bears full responsibility for the actions of any third party who obtains such access.
4.4. The User must immediately notify the Operator of any unauthorized use of their account.
4.5. Creating multiple accounts by one person without the Operator's consent is not allowed. If duplicate accounts are found, the Operator has the right to restrict access to them at its own discretion, leaving one active.
4.6. The Operator has the right to delete an account that has not been logged into for 12 consecutive months, having notified the User 30 days in advance at the e-mail address provided by the User.
4.7. The Operator may grant individual Users who are business entities individual purchase terms — discounts, payment terms, minimum order quantities. Such terms are displayed in the User's personal account. Granting individual terms is a right, not an obligation, of the Operator.
4.8. The Operator has the right to change or cancel individual terms by notifying the User at the e-mail address they provided. Orders confirmed prior to such a change remain subject to the terms in effect on the date of confirmation.
5. Rights and Obligations of the Operator
5.1. The Operator provides access to the functionality of the Website in accordance with this Agreement.
5.2. The Operator has the right, at its own discretion, to remove any Content, and to suspend, restrict or terminate a User's access to the Website at any time.
5.3. The Operator does not conduct mandatory prior review of Content and bears no responsibility for its compliance with the law.
5.4. The Operator has the right to send Users organizational, technical and informational messages. Promotional mailings are sent only with separate consent, which the User may withdraw at any time.
5.5. The Operator has the right to record phone calls with Users, provided the User is warned that the call is being recorded. Continuing the call after such a warning constitutes consent to the recording.
5.6. The Operator has the right to make changes to the Website's software without prior notice to Users.
6. Rights and Obligations of the User
6.1. The User undertakes to use the Website solely for lawful purposes and to comply with the laws of Ukraine.
6.2. The User is prohibited from: using automated tools to access, copy or track Content; taking actions aimed at gaining access to another person's account; and taking actions that disrupt the normal operation of the Website.
6.3. The User is prohibited from copying and using the Website's Content for commercial purposes without the written consent of the rights holder.
6.4. Users undertake not to use offensive language or profanity when communicating with each other or with the Operator. In case of a violation, the Operator has the right to restrict such a User's access to the Website.
6.5. The User undertakes to provide, at the Operator's request, additional information relating to the provision of services.
7. User Content
7.1. The User guarantees that they hold all rights to the Content they place, including intellectual property rights.
7.2. By placing Content, the User grants the Operator a free, non-exclusive right to use such Content on the Website and in the Website's promotional materials to the extent necessary for the operation and promotion of the Website, without any obligation to report on such use.
7.3. All Content is deemed to be the property of the User who placed it, unless there is reason to believe otherwise. Responsibility for the Content's compliance with the law rests with that User.
7.4. The Operator has the right to require the User to provide documents confirming rights to the Content placed.
7.5. Requests from rights holders are handled in accordance with the Content Rights Protection Procedure.
8. Language
8.1. Product information, customer service, and communication on the Website are conducted in the state language in accordance with the Law of Ukraine "On Ensuring the Functioning of the Ukrainian Language as the State Language" dated 25.04.2019 No. 2704-VIII.
8.2. Where versions of the Website exist in other languages, the state-language version must be no less complete in scope and content.
9. Operator's Intellectual Property
9.1. The Website's design, software, texts, photographs, trademark, and other objects used on the Website and belonging to the Operator are protected under the laws of Ukraine.
9.2. Any use of these objects without the Operator's permission is unlawful.
10. Limitation of Liability
10.1. Services on the Website are provided "as is." The Operator does not guarantee error-free or uninterrupted operation of the Website, or the preservation of the account and information placed on it.
10.2. The Operator is not liable for errors, failures, interruptions, or delays in processing or transmitting data, for the actions of third parties, or for the operation of payment systems and carriers.
10.3. The terms of sale of goods, and the procedure for placing orders, payment, delivery, exchange and return, are set out in the Public Offer for the Sale of Goods and Custom-Made Production.
10.4. The Operator is not liable for indirect damages, including lost profit. The Operator's liability is limited to direct, documented damages not exceeding the value of the services provided to the relevant User.
11. Indemnification
11.1. If any claims, demands, or sanctions are brought against the Operator by third parties or government authorities in connection with a User's Content or activities, that User shall resolve such matters independently and at their own expense.
11.2. The User shall indemnify the Operator in full for any losses caused by such a violation, including fines and legal costs.
12. Personal Data
12.1. Personal data is processed in accordance with the Privacy Policy and the Law of Ukraine "On Personal Data Protection" dated 01.06.2010 No. 2297-VI.
13. Amendment of the Agreement and Dispute Resolution
13.1. The Operator has the right to amend this Agreement by publishing a new version on the Website. Continued use of the Website constitutes acceptance of the new version.
13.2. Disputes are resolved through negotiation, and if no agreement is reached, in court in accordance with the laws of Ukraine.
14. OPERATOR DETAILS:
INDIVIDUAL ENTREPRENEUR BOBROV VLADYSLAV ANDRIIOVYCH
Taxpayer Registration Number (RNOKPP): 3257103796
Address: 13 Yaskrava St., Apt. 208, Dnipro, Ukraine
E-mail: hello@belement.net
Website: www.belement.net
